Supreme and Supreme simplicity Practical and efficient, our Supreme water heaters are the perfect choice for the boiling water needs of your business. With a choice of three designs and eleven capacities, Supreme provides instant boiling water when and where there is a need for it, requiring only a mains electrical connection and plumbing directly to the cold water supply. Supreme also has an integrated water conditioner to decrease scaling and a detachable steam condensing chamber, allowing for easy service access and maintenance. It guarantees fast, effective antimicrobial protection for the effective lifetime of the Supreme, helps to keep its surfaces clean and hygienic and reduces the risk of cross-contamination, aiding HTM compliance. Test Extend your Supreme warranty Extend your warranty by a further 3 years for complete peace of mind. Whether you purchase our Basic or Premium service plan, it will protect you and your product for a whole extra year, with the option to extend your warranty for up to 3 years.
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Our ongoing Quality Assurance programme has shown that a minor safety modification needs to be made to a limited number of the above units. This will extend the operating life of a relay that may otherwise, in extreme cases, lead to a risk of fire.
The only models affected are: Model Type Serial Numbers to Model Type Serial Numbers to Model Type Serial numbers to The relevant serial number can be found on the data label located on the top grey surface of the product outer-casing. This is visible from above the unit and does not require removal of the cover. If you returned a Customer Registration Card or have previously received a Heatrae Sadia service call you will be contacted by post.
This line will be open In both instances we will arrange a free of charge on-site service visit to make the necessary modifications.
In the meantime you can continue to use the product but until modifications have been completed, it should not be left unattended unless the power supply is isolated. Heatrae Sadia apologises for any inconvenience caused and is taking this action to maintain the very highest levels of customer satisfaction. Heatrae Sadia Heating Ltd. The UK-AFI gather data for this recall database from third parties and do not issue or manage the recalls.
Heatrae Sadia Supreme Water Boiler Spares
140, 155, 170
Heatrae Sadia Supreme 165 5 Litre Instant Water Boiler/ Heater - White - 200253